Department: Security
Position: Entrance Security Liaison
Reports to: Assistant Director of Security
Function: Welcome all guests with a smile, address policy violations and assist guests with questions and needs.
Work Performed:
• Maintain a posted position at the entrance security desk
• Greet incoming guests and create positive connections to promote the “community policing” philosophy
• Make sure incoming waterpark guests have a valid wristband/ticket of entry
• Make sure incoming waterpark guests are not bringing in outside food, beverages or glass
• Conduct bag inspections on incoming waterpark guests
• Remain observant of suspicious activity
• Enforce company rules, regulations and policies
• Respond to emergency situations
• Document all security action in the form of case logs and/or case reports
• Testify in court
• Assist or facilitate assistance to guests who have questions, needs or concerns
• Other unspecified tasks as it relates to security and safety
Physical Requirements:
• Must be at least 18 years of age
• Ability to sit and/or stand for long periods of time
• Ability to push, pull and lift 50 pounds
Education Requirements:
• High school diploma or equivalent
Other Requirements:
• Must possess a high level of character, integrity and professionalism
• Ability to interact with guests on a regular basis with high customer service standards
• Ability to work in a fast pace, high stress work environment
• Must be able to work weekends and holidays
• Must be able to pass First Aid and CPR certifications
